Returns & Exchanges
At Ambi Jewelry, we want you to be completely enchanted by your new pieces; if you are not satisfied, we offer returns and exchanges within 30 days of delivery for all items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original branded velvet pouch and box to ensure it is protected during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing