Frequently Asked Questions
Everything you need to know about your Ambi Jewelry experience.
What materials are used in Ambi Jewelry pieces?
Our collections are crafted using high-quality materials, including 18k gold plating over sterling silver or stainless steel, ensuring durability and a luxury finish for sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
How should I care for my jewelry?
To maintain your jewelry's luster, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Do you offer a warranty on your products?
Yes, all Ambi Jewelry pieces come with a 6-month warranty covering any manufacturing defects. This does not cover accidental damage or natural wear and tear.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.